Daleka 14, 60-124 Poznań
info@sanoyalab.com

FAQ

Responsive websites
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The duration of each project can vary significantly. It depdens on many factors such as:

  • Number of subpages in the website
  • Amounts of additional plugins
  • Lengths of text that need to be adjusted under SEO
  • The number of photos and graphics that need to be optimized

The simplest project of a responsive website, which contains 3-4 not very complicated subpages, is waiting time about 5-8 business days. In other words, the more advanced the project, the longer the execution time. On the other hand, a lot depends also on the cooperation between our company and the client. For example, we happen to finish an advanced project with order forms, extended subpages even in 4 business days. However, the optimal execution time for larger projects is 10-14 days. Despite everything, remember that each project is different and its implementation time is different.

Contact us to check the price of the website

The start date of works on a given project depends on the number of currently serviced clients. As a result, it happens that sometimes our clients are forced to wait 2-3 weeks before we start their project. However, such situations are rather rare, because in such moments we simply stay longer at work.

In conclusion, usually we start customer projects right away. In the situation that it will not be possible to inform you before signing the contract.

As in the case of execution time, the cost of building a website depends primarily on the number of subpages, the advancement of the technology included and the length of the text to be processed into SEO. For instance, the price for the basic page, containing 2-3 simple subpages, is $ 990. Each supplement is additionally counted. Moreover, there is no simple answer to this question, because each project is different. For this reason, please send an individual inquiry. After that we will then send you a quote.

We do not have strictly specific specializations, each site is very similar in technical terms. Most of our projects are quite simple and transparent responsive websites. However, very good to fulfill their role. On the other hand, we also have more advanced projects, which we are also very proud of. In conclusion, nothing is impossible for us!

Get to know other advantages of cooperation with us

Yes of course! Firstly, each of our projects is covered by a 12-month warranty. As a result, during this period any update or error repair will be carried out completely free. Secondly, after this period you will be able to purchase an additional service package, based on the same principles. Certainly, we will not leave you alone!

We design only in the Wordpress system. You may ask why - we do not know a better content management system in the world. In other words, it is the best solution available, which in addition has an excellent price / quality ratio.

We make sure that you are satisfied with our services. Therefore, as one of the few, we attach documentation to each project, thanks to which it will be easier to work on changes in the project. The documentation consists of:

  • Cooperation agreement.
  • Project specification, containing the most important technical aspects of the website.
  • A document specifying the subject and design of content blocks with descriptions
  • Work schedule.
  • List of passwords used in the project.
  • List of fonts and colors.
  • A document specifying the final test of a webpage with a checklist.

In short, we want you to know that we do our job professionally, not amateurishly!

Do you still have questions? Contact us

Ecommerce stores
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The duration of each project can vary significantly. It depdens on many factors such as:

  • Number of products, variants, attributes
  • Amounts of additional plugins
  • Length of product descriptions that must be applied to SEO
  • The number of photos and graphics that need to be optimized

We need to wait about 10-14 business days to create a relatively simple online store. In other words, the more advanced the project, the longer the execution time. On the other hand, a lot depends also on the cooperation between our company and the client. For example, we happen to finish an advanced project with in 7-8 business days. However, the optimal execution time for larger projects is 20-30 days. Despite everything, remember that each project is different and its implementation time is different.

Contact us to check the price of the online store

The start date of works on a given project depends on the number of currently serviced clients. As a result, it happens that sometimes our clients are forced to wait 2-3 weeks before we start their project. However, such situations are rather rare, because in such moments we simply stay longer at work.

In conclusion, usually we start customer projects right away. In the situation that it will not be possible to inform you before signing the contract.

As in the case of execution time, the cost of building a online store depends primarily on the number of products, variants, the advancement of the technology included and the length of product descriptions to be processed into SEO. For instance, the price for the basic ecommerce store  is $ 1990. Each supplement is additionally counted. Moreover, there is no simple answer to this question, because each project is different. For this reason, please send an individual inquiry. After that we will then send you a quote.

We create various types of stores. As a result, the store industry is not important. What's more, we are very flexible in terms of the selection of appropriate tools, a good example is the implementation of the drop shipping module to the store of one of our last clients. In short - we're doing all the stores, maybe except the illegal ones 🙂

Learn about the possible integration of the woocommerce system

Yes of course! Firstly, each of our projects is covered by a 12-month warranty. As a result, during this period any update or error repair will be carried out completely free. Secondly, after this period you will be able to purchase an additional service package, based on the same principles. Certainly, we will not leave you alone!

Woocommerce is so flexible and has all the features of a good store that there is no need to look for other solutions. Moreover, we can confidently say that there are no better solutions! In other words, we only do online stores based on the woocommerce platform.

See why it's worth to work with us

We make sure that you are satisfied with our services. Therefore, as one of the few, we attach documentation to each project, thanks to which it will be easier to work on changes in the project. The documentation consists of:

  • Cooperation agreement.
  • Project specification, containing the most important technical aspects of the website.
  • A document specifying the subject and design of content blocks with descriptions
  • Work schedule.
  • List of passwords used in the project.
  • List of fonts and colors.
  • A document specifying the final test of a online store with a checklist.

In short, we want you to know that we do our job professionally, not amateurishly!

It can be said that there are practically no restrictions. Unless you plan to build an online store tailored to Amazon 🙂 The great advantage of woocommerce is that you can offer the same product in different variants, even with 2-3 variables. For example, you can offer a T-shirt in various colors and sizes. As a result, the customer will see this as one product and on one product card will be able to configure the product.

Yes of course. Thanks to this, your store will be more transparent and friendly to the customer! Consequently, customers will certainly appreciate and increase the degree of conversion of Your business!

Learn the most important advantages of woocommerce

You will be able to add products without the slightest problem. Moreover, you will receive a special video guide from us, thanks to which you will get to know the mechanics of the shop based on woocommerce very quickly. On the other hand, if you do not want to add products yourself - no problem, we will do it for you.

Handling orders and their implementation should not create big problems for you. However, also here, we have prepared specially videos that will help you quickly learn how to use the store.

Yes, this service can be added to the order, its price depends on the amount of work. Usually, we do it for free, but only in cases when the photos are initially ready. For example, when they only require minor changes and modifications.

It depends on what software your store is currently running. However, at 90% it is possible to transfer your store to the Woocommerce platform without a big problem. Moreover, we will most likely even transfer product data, etc.

Chat bots
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The time for building a chat bot is very individual. For example, it depends primarily on the level of advancement of our electronic assistant. On the other hand, chat bots can and should be developed after the first implementation. Thanks to advanced analytics, we can analyze how users use the bot's chat and adapt it to new conditions. Of course, this is not a necessity. In short - the construction of a bot chat, having only the basic functions should take 10-14 business days. What's more, more complex projects can take up to 30-40 days.

Contact us to check the price of the chat bot

The start date of works on a given project depends on the number of currently serviced clients. As a result, it happens that sometimes our clients are forced to wait 2-3 weeks before we start their project. However, such situations are rather rare, because in such moments we simply stay longer at work.

In conclusion, usually we start customer projects right away. In the situation that it will not be possible to inform you before signing the contract.

Prices for the basic version of the chat bot start from $ 990. It is true that for this price we will not receive a chat bot that responds to specific words, but it will be as useful as its more advanced version. Similarly to execution time, the construction cost is also determined individually.

Yes of course! Firstly, each of our projects is covered by a 12-month warranty. As a result, during this period any update or error repair will be carried out completely free. Secondly, after this period you will be able to purchase an additional service package, based on the same principles. Certainly, we will not leave you alone!

Moreover, some of our clients want to constantly develop their chat bot and adapt it to new situations. The conversations that our chat bot carried out were then tested and changes are made to improve the quality of services provided.

Meet companies that use the bot's chat

We make sure that you are satisfied with our services. Therefore, as one of the few, we attach documentation to each project, thanks to which it will be easier to work on changes in the project. The documentation consists of:

  • Cooperation agreement.
  • Specification and possible conversation paths with chat bot. In other words, this is a strictly valid document, with further development of the chat bot's possibilities.
  • A list of words and possible chat bot responses (if used).
  • Work schedule.
  • List of passwords used in the project.
  • A document specifying the final test of a chat bot with a checklist.

In short, we want you to know that we do our job professionally, not amateurishly!

We build chat bots that work with fanpages on Facebook. However, the same chat bot can be implemented, completely free on a websites based on Wordpress or an online stores based on woocommerce.

There is no need. For example, a project implemented in the primary phase does not need to be further updated and modified. However, it is recommended that the chat bot be constantly updated and supplemented with new things that users are looking for. What's more, you can also learn to answer the words that our clients enter. As a result, our chat bot will become even more interesting!

Yes, it is a necessary condition. However, if your company does not want to have its own fanpage, then we can help you.

Check the technical capabilities of our bots!

There are a few ways, that's why our chat bots are so very useful. For example :

  • The first and most common way is simply interacting with the programmed buttons. Consequently user selects the conversation topic using the buttons.
  • The second option is to talk with specific words / sentences. In other words, a well-written and advanced chat bot can respond to programmed phrases.
  • The third option is to combine buttons and talk options using words. Moreover, this is the most advanced option, where the user can really feel as if he was talking to a human being.

In addition, at any moment our client can quickly switch to an interview with a real person! Wonderful, right?

Of course! Customers of your store will be able to, for example:

  • Get acquainted with the latest promotions, as a result your sales should increase!
  • Subscribe to the subscriber list. Therefore, they will be constantly updated with introduced new products in your company.
  • Purchase the service or product they are looking for. Moreover, chat bot can be used as a configurator for your products and services! In other words, it can serve as a personal adviser to your client.
  • It will present possible forms of payment or shipping. In addition, he will explain what are the terms of returns, etc.

As you can see above, chat bots are simply created for online stores. In conclusion, where there are many customers looking for help from the store support, chat bots are great.

Make a coffee and visit our blog 

Other questions
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As an interactive agency, we operate mainly for customers in the United States. However, we have our headquarters in our home country - Poland. For this reason, it will be difficult to meet in person, but we encourage you to contact via email or video calls on Skype. On the other hand, maybe someday we will open an additional office in sunny California. Then it will not be a problem to meet and discuss projects in person 🙂

Payment is always divided into two installments. We make the first payment of 30% just after signing the contract. The remaining 70% of the payment is paid only after the completion of the project.

When it comes to payment methods, these are usually quick transfers between banks, but we also accept payments via PayPal.

Yes of course. You will receive a VAT invoice for each of our projects.

Yes, we always offer discounts for our regular customers. Firstly, they may be discounts in the form of percentages of price reductions, and secondly, they may also be discounts in the form of additional, free services.To sum up, it's a matter of length of cooperation.

We accept payments in three currencies:

  • American dollars (USD)
  • Euro currency (EUR)
  • Polish zloty (PLN)